Sunday, April 13, 2014

Technical Trials and Tribulations

So this has been an interesting 10 days in that a strange bug effectively killed our website. I learnt a couple of things:

  1. It's an important part of the business.
  2. It badly needs to be updated and modernized.
  3. Yahoo (my hosting service) has terrible technical support as I spent hours on hold and they hung up on my several times.
  4. The bug was ultimately the results of some poor code from Amazon which was mis-interpreted by Yahoo Site Builder.

But enough of my problems. We are back up, and the new content has finally been posted. You'll be able to read about The Sales Engineer Advantage - why we SE's should be rock stars when in front of the customer (but aren't). There is also an interesting article on The Five SE Manager Basics (which are actually good for everyone else as well!).

The MTS Book Of The Month for SE's is Marshall Goldsmith's "What Got You There Won't Get You Here".  It's been one of my favorite books for years, and I recently had the opportunity to re-read it as part of preparation for a workshop I ran. Well worth your time to pick up a copy and learn about the 20 bad habits that may be keeping you back.

I challenge anyone to read the book and NOT see themselves in there somewhere. You really do feel like you are putting the training wheels back on your career.

More to come. The 3rd Edition of Mastering Technical Sales is nearing completion and is slated for a early July publication, and The Trusted Advisor Sales Engineer in now underway as a planned eBook for later in the ear.

Plus I'm going to be in Australia or a week or two in May running some seminars and giving a couple of speeches.

Good Selling!

 

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