Sunday, February 28, 2010

New March Content


The March edition of the MTS Edge will be going out on Tuesday. To get an early view of the main content you can read about Apologies and What Goes On The Last Slide?


There seems to be some unofficial rule of speaking that you should never apologize (unless you are a public figure who has been "caught"). I'm not in agreement that its 100% correct, but I do know that we, as Sales Engineers, apologize far too often when we we shouldn't. This one-sheet deals with the pros and cons of Apologizing - and maybe I should say "Sorry" right now that it is written from a US/European point of view!


What Goes On The Last Slide looks at how we end our presentations or demos. We put a lot of thought into the start, but rarely wrap the end back around to the beginning to gain closure on a topic. Read on to see why ending with a "Thank You" or a "Q&A" slide is a really bad idea. See what works instead.


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